Customer Relations Representative - Call Centre

Responsibilities

• Handle customer enquiries and complaints through hotline ;
• Update CRM Systems record during daily calling activities;
• Prepare appointment booking in operations system;
• Co-ordination with other internal/external parties;

Working hour

• 5 Days work per week
• 9am to 6pm

Working location

• Kowloon Bay

Requirements

• Form 5 or above;
• 1-2 years’ relevant experience in hotline/ call centre/ customer service field;
• Effective interpersonal skill in customer relationship with good telephone manner;
• Communication skills in English/Putonghua will be an advantage;
• Knowledge in MS Office Applications include Chinese word processing;
• Knowledge in Electrical Appliance Product will be an advantage.
• Candidate with more experiences may be considered as Assistant Officer

We offer competitive salary, discretionary bonus, medical insurance, provident fund, life and personal accident insurance, annual leave and staff purchase discount. Interested candidates please send your resume with salary expectation by clicking "Apply Now".

Information provided will be for the purpose of selection within the company and only shortlisted candidates will be contacted. All applications will be retained for a maximum period of 6 months.