Benefits:

• Bonus based on performance
• Company parties
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Customer Relations Representative

Full-Time | In-Person | Beachwood, OH

We are looking for a motivated and personable Customer Relations Representative to join our growing team in Beachwood. This is an entry-level, customer-facing opportunity for someone who enjoys working with people, communicating confidently, and working toward measurable goals.

You’ll work directly with customers while representing established client brands, helping customers understand available products, services, and current promotions. This role combines customer relations, sales, and account support in a fast-paced, team-oriented environment.

What You’ll Do

Engage with customers face-to-face and create a positive customer experience

Learn client products, services, promotions, and current offers
Ask questions to understand customer needs and recommend appropriate solutions
Support customer acquisition and sales goals
Build relationships through professional communication and follow-up
Track individual performance and work toward daily and weekly goals
Participate in team meetings, coaching, and ongoing development
Represent our clients and their brands professionally

What We’re Looking For

Strong communication and interpersonal skills

Comfortable meeting and speaking with new people
Motivated by goals, results, and personal growth
Professional, dependable, and positive
Coachable and willing to learn
Able to work effectively in a team environment
Experience in retail, hospitality, customer service, promotions, or sales is a plus

What We Offer

Full-time, consistent schedule

Performance-based compensation with additional bonuses and incentives
Structured onboarding and hands-on training
Ongoing coaching and mentorship
Opportunities to develop sales, communication, and business skills
Advancement opportunities based on performance
Competitive, team-oriented work environment

Build Experience That Moves You Forward

This position is a strong fit for someone who wants more than a traditional customer service role. You'll gain hands-on experience in customer relations, sales, communication, and account management while working in an environment where performance and development are recognized.