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Customer Relations Representative - State Farm Agent Team Member

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Onsite

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent

Customer Relations Representative - State Farm Agent Team Member

9 days ago

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Important information


Contract type:

Permanent

Location:

Louisville, KY, USA

Work mode:

Onsite

Published on:

17 October 2026

What they need


Position Overview

Successful and established State Farm Insurance agent is seeking a customer-oriented and personable professional to join their winning team in the role of Customer Relations Representative - State Farm Agent Team Member (sales experience preferred). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Simple IRA
  • Group Life Insurance Benefits
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Commission plus bonus
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Ability to explain complex financial issues in understandable terms
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents market only State Farm insurance and financial service products. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30000-$60000

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Louisville, KY And Help Customers With Their Insurance And Financial Services Needs, Including

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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