Customer Relationship Executive

Role & responsibilities

• Generate new B2B business opportunities through networking, referrals, cold calling, email campaigns, and market research.
• Build and maintain strong relationships with existing and prospective clients.
• Understand client requirements and recommend suitable products or services.
• Conduct client meetings, presentations, and product demonstrations.
• Prepare and follow up on quotations, proposals, and commercial negotiations.
• Achieve monthly and quarterly sales targets.
• Coordinate with internal departments to ensure timely execution of client requirements.
• Maintain accurate records of leads, customer interactions, and sales activities in the CRM system.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities.
• Participate in exhibitions, industry events, and promotional activities when required.
• Prepare regular sales reports, pipeline updates, and business forecasts for management.

Preferred candidate profile

• 25 years of experience in B2B sales or customer relationship management.
• Strong communication, negotiation, and presentation skills.