Maks Group
Customer Relationship Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹425,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
11 August 2026
What they need
Role & responsibilities
Customer Handling: Greet visitors, manage front desk operations, and act as the main point of contact at dealerships or service centers
Appointments & Follow-ups: Schedule service bookings, test drives, and routine maintenance check-ins
Feedback & Complaints: Log customer complaints, coordinate issue resolution with internal technical teams, and track customer satisfaction indexes
CRM Management: Update digital records, manage logs via CRM software, and process workshop job cards
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