Customer Relationship Executive

Job Summary

• Sone India is looking for dynamic Customer Relationship Executive to inhance the customer satisfaction and maintain healthy realtionship across assigned regions and customer segments.

Key Responsibilities

• Good Knowledge of CRM & Tally Software.
• Call potential leads and inform clients about products or services
• Handle customer complaints and find fast solutions.
• Collect client feedback after sales or deliveries.
• Coordinate with internal teams for order execution and customer support.
• Maintain strong customer relationships and ensure repeat business.
• Maintain and update customer databases and records.
• Prepare sales forecasts, MIS reports, and pipeline updates.