Customer Relationship Executive

About the role

The Customer Relationship Executive role involves understanding customer needs and recommending products, responding to online enquiries through messaging platforms, emails and calls, providing product demonstrations and explanations, processing sales transactions and orders, and arranging ordering with suppliers and delivery of goods with the operation team.

Key responsibilities

• Understand customer needs and recommend products
• Reply to online enquiries through messaging platform, emails and calls
• Issue quotation, provide product demonstrations and necessary explanations
• Process sales transactions and sales orders
• Arrange ordering with supplier and delivery of goods with the operation team

About you

• Experience in sales and marketing for at least 3 years
• Communication skills in BM, English and Others
• Strong corporate customer service orientation
• Ability to work effectively in a fast-paced environment
• Proficient in Ms Office / Words / Excel / SQL accounting
• Ability to work independently with minimum supervision
• Willing to travel to customer place within Klang Valley area

Benefits

• Competitive salary and commission structure
• Commission and allowance
• EPF / SOCSO
• Medical Benefit
• Annual Bonus and Increment

About us

SHF Furniture - Corporate Division
https://www.businessfurniture.com.my