Customer Relationship Executive

Customer Relationship Executive – IT Sales

Job Type: Full-Time
Location: Dwarka / Yashobhoomi, Delhi
Experience: 2–5 Years
Salary: ₹20,000 – ₹40,000 per month

Job Summary

We are looking for a Customer Relationship Executive – IT Sales who is confident, target-oriented, proactive, and experienced in B2B sales and lead generation.

The ideal candidate should be capable of generating qualified leads, identifying business opportunities, pitching IT/software solutions, managing client relationships, negotiating with prospects, and independently closing deals.

Key Responsibilities

• Generate qualified B2B leads through cold calling, LinkedIn, email, WhatsApp, networking, and other channels.
• Identify and connect with potential clients and decision-makers.
• Research prospects and understand their business needs and requirements.
• Generate new business opportunities for IT/software products and services.
• Pitch and present IT solutions to prospective clients.
• Manage the complete sales cycle from lead generation to deal closure.
• Conduct regular follow-ups with prospects and maintain an active sales pipeline.
• Handle client queries, objections, negotiations, and commercial discussions.
• Build and maintain strong, long-term B2B client relationships.
• Prepare proposals, quotations, presentations, and other sales-related documents when required.
• Maintain accurate records of leads, prospects, follow-ups, opportunities, and sales activities.
• Achieve monthly and quarterly sales targets.
• Coordinate with internal teams to understand and fulfill client requirements.
• Monitor market trends, competitors, and new business opportunities.
• Maintain professional communication with prospects and clients throughout the sales process.

Required Skills & Qualifications

• 2–5 years of experience in Business Development, B2B Sales, IT Sales, Software Sales, or a related field.
• Fluent English communication is mandatory.
• Strong B2B lead generation and prospecting skills.
• Hands-on experience with cold calling and outbound sales.
• Strong client communication, presentation, negotiation, and persuasion skills.
• Ability to handle sales objections and close deals.
• Target-oriented and self-motivated approach.
• Good understanding of sales funnel and business development processes.
• Experience using LinkedIn, WhatsApp, email, and other digital channels for business communication and prospecting.
• Ability to independently manage leads, follow-ups, and sales opportunities.
• Strong relationship-building and networking skills.
• Good analytical and problem-solving abilities.

Preferred Experience

• IT/software sales experience.
• Experience selling web development, mobile applications, software solutions, digital solutions, SaaS, or technology services.
• Experience dealing with B2B clients and decision-makers.
• Experience using CRM or sales pipeline management tools.
• Existing B2B network or client base will be an advantage.

Ideal Candidate

The ideal candidate should be a result-oriented B2B sales professional who can independently handle prospecting, lead generation, client meetings, follow-ups, negotiations, and deal closures.

The candidate should be comfortable with cold calling, outbound sales, business development, target-based selling, and client relationship management.

What We Offer

• Salary: ₹20,000 – ₹40,000 per month
• Full-time employment opportunity.
• Opportunity to work in the IT/software sales industry.
• Professional growth and learning opportunities.
• Performance-driven work environment.
• Opportunity to work with diverse B2B clients and technology projects.

Key Skills

Business Development, B2B Sales, IT Sales, Software Sales, Lead Generation, Cold Calling, Outbound Sales, Client Acquisition, Sales Closing, Negotiation, Client Relationship Management, LinkedIn Sales, Email Marketing, Telecalling, Prospecting, IT Services Sales, SaaS Sales, Corporate Sales, Inside Sales.

Work Location: In person

Pay: ₹9,694.11 - ₹31,699.04 per month

Work Location: In person