Customer Relationship Executive

International Customer Onboarding Specialist

Company: MantraCare
Work Location: Paschim Vihar, Delhi
Experience: 1-6 years
Employment Type: Full-time
Shift: 6:00 PM 3:00 AM | Night Shift

Role:

MantraCare is hiring a confident and customer-focused International Customer Onboarding Specialist. This opportunity is ideal for professionals from International BPO, International Sales, Business Development, International Recruitment, Customer Support, or Customer Success with experience handling international customers.

You will engage with global customers, understand their requirements, introduce MantraCares wellness and healthcare solutions, and guide them through onboarding and activation.

Key Responsibilities:

• Connect with international customers and drive successful onboarding and activation.
• Understand customer requirements and communicate MantraCares services effectively.
• Guide customers through registration, account setup, and activation.
• Conduct follow-ups to ensure onboarding completion.
• Handle customer queries and coordinate with internal teams when required.
• Maintain accurate customer interactions and follow-ups in the CRM.
• Achieve calling, onboarding, and activation targets.

What Were Looking For:

• 1-7 years of experience handling international customers through voice calls, preferably in International Sales, Business Development, International BPO, Customer Support, International Recruitment, or Customer Success.
• Excellent verbal communication, active listening, and customer-handling skills, with the ability to build rapport with international customers.
• Comfortable working the 6:00 PM 3:00 AM night shift.

Apply Now

If you have experience handling international customers and want to build your career in the growing healthcare and wellness industry, wed love to hear from you.

Contact Person:
Hemant Kumar
Recruitment Manager, MantraCare
Contact: 8920728769