Customer Relationship Executive

We are looking for an experienced Customer Relationship Executive (CRE) to join our Solar team.Key Responsibilities

• Manage customer enquiries, follow-ups and relationships.
• Explain solar solutions, pricing, savings and project timelines.
• Handle residential, commercial and industrial solar customers.
• Explain CAPEX, OPEX/RESCO, PPA and EPC models.
• Track customers from enquiry through installation and commissioning.
• Handle customer queries and complaints and ensure timely resolution.
• Maintain customer data, leads and follow-ups
• Maintain strong relationships with existing customers and generate referrals.

Requirements

• Bachelor's degree in any discipline.
• 3–5 years of experience in customer relationship executive
• Excellent communication and customer-handling skills.
• Strong follow-up, coordination and negotiation skills.

Contact:7356601634

Mail: [email protected]

Pay: ₹180,000.00 - ₹260,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Ability to commute/relocate:

• Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person