Customer Relationship Executive

Customer Relationship Executive

Telecalling | After-Sales | Customer Care

NO SALES TARGETS NO COLD CALLING

We are looking for a confident and customer-friendly professional to connect with existing Tanishq customers and provide a premium after-sales experience.

What You’ll Do

Make post-purchase follow-up calls

Check customer satisfaction & collect feedback

Coordinate for repairs, alterations & service requirements

Inform customers when jewellery is ready for collection

Make birthday & anniversary courtesy calls

Invite existing customers for events & new collections

Build strong long-term customer relationships

Maintain customer details & call records in CRM/Excel

Coordinate with the showroom team to resolve customer queries

Who We’re Looking For

Experience: 1–3 Years

Experience in Telecalling / Customer Service / After-Sales / CRM

Excellent communication & interpersonal skills

English + Kannada/Hindi preferred

Good listening and customer-handling skills

Basic computer & CRM knowledge

Pleasant, polite and professional personality

Why This Role?

No Sales Targets

No Cold Calling

Customer-Focused Role

Premium Jewellery Brand Environment

Strong Customer Relationship Exposure

Location: Mysuru

Employment: Full-Time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person