Customer Relationship Executive

Commercial Relationship Management

Job Summary

The commercial sales executive is responsible for executing sales and marketing activities to generate new business, increase revenue and build relationships with existing clients. The person in this position will be responsible for managing the commercial sales team in order to develop strong client relationships through effective communication in all aspects of the sale process including negotiation and closings. The ideal candidate must have excellent interpersonal skills and an ability to work independently or on multiple projects simultaneously.

Responsibilities:

• Building and maintaining relationship with customers.

• Overseeing the relationship with customers handled by your team.

• Resolving customer complaints quickly and efficiently.

• Keeping customers updated on the latest products in order to increase sales.

• Meeting with managers in the organization to plan strategically.

• Expanding the customer base.

• Understanding key customer individual needs and addressing these.

• Conducting business reviews using CRM programs.

• Knowing your competition and strategizing accordingly.

Skills:

• A bachelor’s degree in administration or a related field.

• A minimum of 3 years’ experience.

• Excellent interpersonal and communication skills.

• Proficient in all Microsoft applications.

• Product knowledge.

• A team player with leadership skills.

• Maintain a positive attitude focused on customer satisfaction.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person