Customer Relationship Executive (CRE)

Customer Relationship Executive (CRE)

Location: Indore, Madhya Pradesh
Job Type: Full-time
Salary: ₹17,000 – ₹25,000 per month
(Final salary will depend on experience, skills, and interview performance.)

Experience: Minimum 1 Year
Qualification: Graduation (Any Stream Preferred)

Working Hours

• Monday to Saturday
• 10:30 AM – 6:30 PM
• Weekly Off: Sunday

Job Summary

We are looking for a dynamic and customer-focused Customer Relationship Executive (CRE) to build strong client relationships and deliver an excellent customer experience. The ideal candidate should possess good communication skills, customer-handling abilities, and a professional attitude.

Key Responsibilities

• Build and maintain strong relationships with customers.
• Handle customer inquiries, follow-ups, and service-related concerns.
• Maintain and update customer records in CRM software.
• Communicate with customers through phone calls, WhatsApp, and emails.
• Understand customer requirements and provide appropriate solutions.
• Follow up with prospective and existing customers.
• Coordinate with internal teams to ensure timely resolution of customer issues.
• Ensure high levels of customer satisfaction through professional service.
• Maintain accurate records of customer interactions and feedback.

Candidate Requirements

• Minimum 1 year of experience in Customer Relationship Management, Customer Support, Telecalling, Customer Service, or a similar role.
• Basic computer knowledge and proficiency in email communication.
• Good verbal and written communication skills in English.
• Strong interpersonal and customer-handling skills.
• Ability to manage multiple customer interactions efficiently.

Preferred Skills

• Polite, confident, and professional communication.
• Strong follow-up and coordination abilities.
• Customer-centric approach with a positive attitude.
• Good problem-solving and relationship-building skills.
• Ability to work effectively in a team environment.

Why Join Us?

• Competitive salary package.
• Career growth and development opportunities.
• Professional and supportive work environment.
• Opportunity to build a rewarding career in customer relationship management.

Work Location: On-site, Indore, Madhya Pradesh

Interested candidates can share their updated resume or apply directly through Indeed.

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person