Customer Relationship Executive (CRE)

We are seeking a friendly and proactive Customer Relationship Executive to manage client interactions, build long-term relationships and ensure high customer satisfaction.

Key Responsibilities

• Serve as the primary point of contact for customers via calls, emails and in-person interactions
• Respond promptly to customer queries, complaints and service requests
• Maintain and update accurate customer records in CRM or internal systems
• Follow up with clients regarding payments, orders or service requests
• Build and nurture long-term relationships with customers to ensure loyalty and repeat business
• Coordinate with sales, accounts and operations teams to resolve customer issues efficiently
• Gather customer feedback and suggest improvements to enhance service quality
• Prepare regular reports on customer interactions, complaints and resolutions

Required Qualifications

• Bachelor’s degree in any discipline
• Minimum 3 years of relevant experience in a similar role

Skills & Competencies

• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution ability
• Ability to multitask and manage time effectively

Mail id : [email protected]
Phone Number : 7356601634

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person