Customer Relationship Executive (Part Time)

An exciting time to JOIN US! Now at Serene Centre.

At Hua Cheng Education, we believe in nurturing confident, bilingual learners. As our Customer Relationship Executive, you will play a meaningful role in supporting parents, students, and teachers so that every child has a positive learning experience. If you enjoy working in a warm, people-centered environment and take pride in smooth operations and quality service, we would love to meet you.

Customer Relationship Executive (needs language skills in both Chinese and English)

Part-Time | Weekday Afternoons & Evenings / Weekends

Location: Serene Centre (Jalan Serene, Bukit Timah)

What You’ll Do

• Ensure smooth day-to-day centre and class operations
• Welcome and assist walk-in visitors and handle phone enquiries professionally
• Provide clear and warm course consultation to parent
• Handle customer feedback and follow through to resolution
• Liaise with teachers and parents on student progress in both English and Chinese
• Handles administrative tasks: student enrolment, fee collection, class scheduling, preparation of materials, etc.
• Support in marketing and programme ideation Maintain centre cleanliness and upkeep of the centre

What You’ll Bring

• Strong organisational and multi-tasking ability, proactiveness and positive attitude
• Confident communication and excellent service mindset
• Proficiency in MS Office (Word, Excel, Powerpoint etc.), Canva
• Bilingual: Comfortable communicating in both English and Mandarin
• Able to work on weekday afternoons/evenings and weekends
• Diploma in Administration, Business, Marketing, Communications or related field
• 1–2 years of relevant customer service, education centre, or front-desk experience an advantage

Why Join Us

• Supportive and collaborative working environment
• Clear processes and structured handover training
• Opportunity to grow in a stable and reputable education brand
• Meaningful work that contributes to students’ learning and confidence

在华程，我们致力于培养自信、双语兼备的学习者。作为我们的中文教师，您将在课堂教学与学生成长中发挥关键作用，让每一位孩子都拥有积极而愉快的学习体验。如果您热爱教育、喜欢与孩子相处，并期待在温暖、支持性的环境中工作，我们诚挚欢迎您加入我们的团队。

Hua Cheng Education Centre was spearheaded by a team of experienced NIE trained teachers in the year 2000. We had developed our own curriculum and teaching methods in the teaching of Chinese language.

At Hua Cheng, we believe in nurturing confident, bilingual learners. As our Chinese Language Teacher, you will play a meaningful role in supporting students’ learning and growth, ensuring every child has a positive and enjoyable classroom experience. If you love teaching, enjoy working with children, and value a warm, supportive environment, we would be delighted to meet you.