Customer Relationship executive - Sales

Company Description

TELE BUSINESS HUB LLP is a comprehensive call center focused on supporting telecom and IT infrastructure services in the UAE. The organization works to connect people, technology, and business through reliable telecom operations, technical support, and smart connectivity solutions. Team members collaborate with international clients and service providers, gaining exposure to fast-paced, technology-driven environments. TELE BUSINESS HUB LLP values professionalism, responsive service, and strong client partnerships to deliver consistent, high-quality support.

Role Description

This is a full-time on-site role for a Customer Relationship Executive - Sales located in Kozhikode. The Customer Relationship Executive will be responsible for managing customer, generating and following up on leads, understanding customer requirements, promoting company products and services, and converting leads into sales. The role involves actively communicating with prospective and existing customers, addressing their queries and concerns, maintaining strong business relationships, and achieving assigned sales targets. The candidate will also be responsible for ensuring customer satisfaction and contributing to the overall growth of the business.

• Skills in Customer Satisfaction and Customer Service.
• This role is entirely sales-focused with strict monthly targets.
• Identify and target opportunities across existing and new prospects through cold calling and tele-calling. Prepare regular reports and analyses of achievements, opportunities and performance against plan KPIs.
• Fluency in English is required.
• Minimum 1–2-year experience in sales is mandatory
• Responsible for selling Broadband connection, telephone line and digital products to business customers.
• Identify and evaluate new business opportunities to extend and develop the company’s customer and profit base Maintains knowledge of day-to-day market developments and accurately assesses the opportunities provided.
• Bachelor's degree in business administration, Communications, or related field preferred
• Residing in or near Calicut / Kozhikode.