Customer Relationship Manager

About the Role

We are looking for a proactive and customer-focused CRM Executive to join our growing team. The ideal candidate will be responsible for managing client relationships, ensuring timely follow-ups, maintaining CRM records, and coordinating with internal teams to deliver an excellent customer experience throughout the immigration process.

Key Responsibilities

• Manage client interactions through calls, emails, and WhatsApp.
• Maintain accurate and up-to-date records in the CRM system.
• Follow up with prospective and existing clients to ensure timely communication.
• Schedule consultations and appointments for immigration consultants.
• Coordinate with sales, documentation, and case processing teams.
• Address client queries and provide regular updates on application status.
• Prepare daily and weekly CRM reports.
• Ensure data accuracy, confidentiality, and compliance with company processes.
• Build and maintain strong client relationships to enhance customer satisfaction.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person