M
Mahindra Finance
Customer Relationship Manager
Skills
CRM
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹550,000 / year
Location:
Jowai, Meghalaya 793150, India
Work mode:
Onsite
Published on:
19 August 2026
What they need
Role & responsibilities
- Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
- Understand customer needs and provide suitable products, services, or solutions.
- Address customer queries, complaints, and concerns promptly and effectively.
- Monitor customer accounts and ensure timely follow-up on service requests and commitments.
- Coordinate with internal teams to improve customer experience and achieve business objectives.
Preferred candidate profile
- 3-5 years of experience in customer relationship management, sales, client servicing, or account management.
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