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Customer Relationship Manager

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Onsite

Customer Relationship Manager

Av People Kart

Customer Relationship Manager

Skills

Sales OpsCRMSalesforceInventory ManagementProcess Improvement

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹500,000 – ₹900,000 / year

Location:

Delhi, India

Work mode:

Onsite

Published on:

31 August 2026

What they need


Roles and Responsibilities :

  • Manage customer relationships to ensure high levels of satisfaction and retention.
  • Oversee sales operations, including inventory management, delivery management, and payment collection.
  • Analyze CRM data to identify trends and opportunities for growth, making recommendations for process improvements.
  • Collaborate with cross-functional teams to resolve issues and implement changes.

Job Requirements :

  • 8-10 years of experience in a similar role within the FMCG, Edible Oil, Food Processing.
  • Strong understanding of ERP systems (e.g. Salesforce) and ability to analyze complex data sets.
  • Excellent client communication skills with the ability to build strong relationships at all levels.

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