A
Av People Kart
Customer Relationship Manager
Skills
Sales OpsCRMSalesforceInventory ManagementProcess Improvement
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹500,000 – ₹900,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
31 August 2026
What they need
Roles and Responsibilities :
- Manage customer relationships to ensure high levels of satisfaction and retention.
- Oversee sales operations, including inventory management, delivery management, and payment collection.
- Analyze CRM data to identify trends and opportunities for growth, making recommendations for process improvements.
- Collaborate with cross-functional teams to resolve issues and implement changes.
Job Requirements :
- 8-10 years of experience in a similar role within the FMCG, Edible Oil, Food Processing.
- Strong understanding of ERP systems (e.g. Salesforce) and ability to analyze complex data sets.
- Excellent client communication skills with the ability to build strong relationships at all levels.
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