Customer Relationship Manager

Customer Relationship Management (CRM) Executive Company: Rill India Group Location: Nagpur, Maharashtra Job Type: Full-time (Work from Office) Job Summary Rill India Group is looking for a dedicated and customer-focused CRM Executive to manage customer relationships, handle queries, maintain customer records, and ensure customer satisfaction. The ideal candidate should have good communication skills and a positive attitude. Key Responsibilities - Handle customer inquiries through calls, messages, and emails. - Maintain and update customer data in the CRM system. - Build and maintain strong relationships with customers. - Follow up with existing customers regarding services and support. - Resolve customer complaints and provide appropriate solutions. - Coordinate with internal departments for smooth customer service. - Prepare daily reports and maintain proper records. - Ensure high customer satisfaction and retention. Requirements - Graduate in any stream. - Good communication skills in Hindi (basic English preferred). - Basic knowledge of MS Office and CRM software. - Customer handling and problem-solving skills. - Positive attitude and willingness to learn. - Freshers can also apply. Salary & Benefits - Salary: ₹20,000 – ₹25,000 per month - Training support provided. - Career growth opportunities. - Friendly work environment. How to Apply Interested candidates can share their resume on 8839869043

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
• Work from home

Work Location: In person