Customer Relationship Manager

Hiring: Customer Relationship Manager (Telesales & Service)

We are conducting a Walk-In Interview Drive for Customer Relationship Managers who can manage customer interaction through telesales while ensuring a seamless service experience. This role focuses on striking the perfect balance between lead conversion and relationship building.

Drive Details:

• Date: 3rd October 2026
• Time: 10:00 AM to 5:00 PM
• Contact Person: HR Vishali (+91 93453 22129)
• **Venue:**Arihant Epark, 2nd Floor,(Near Corporation Office),Adyar, Chennai - 600020.

Job Profile & Responsibilities

This is a dynamic role combining inside sales strategies with client relationship management. Key responsibilities include:

• Integrated Telesales: Connect with potential leads, understand their needs, pitch our products/services, and close sales over the phone.
• Customer Service Support: Act as the primary point of contact for registered customers, resolving their issues, answering inquiries, and ensuring high satisfaction levels.
• Relationship Management: Build long-term, trustworthy relationships with customers to maximize retention, upselling, and cross-selling opportunities.
• End-to-End Assistance: Manage the customer lifecycle from the initial pitch through to post-sale support.
• Data Management: Maintain accurate records of sales interactions, customer feedback, and updates in our system.

Candidate Requirements

• Joiner Status: Only Immediate Joiners need apply.
• Experience: Minimum 6 months to 2 years of experience in Sales (Inside Sales/Telesales/Lead Generation).
• Language Proficiency:
• Must be good in Tamil.
• Professional proficiency in English is highly desired.
• Knowledge of other languages (e.g., Telugu, Kannada, Hindi, Malayalam) is a significant advantage.
• Skills: Strong communication, persuasion, active listening, and problem-solving skills.
• Orientation: Customer-first attitude with the ability to work under targets.

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person