Customer Relationship Manager

Role & responsibilities

• Contact potential or current customers to present

• Reach out to fresh, churned, and cold leads to convert them into sales, collect downpayments,

log sales, and update systems.

• Achieve monthly targets for unit sales and revenue.

• Make daily sales calls, meet connected call quotas, and diligently follow up on cases.

• Handle any customer escalations effectively (if any).

• Encourage existing customers to upgrade to longer membership tenures, generate referrals,

and finalize sales.

Competencies / skills required:

• Demonstrated experience as a comprehensive sales executive, both in inside sales and field

sales.

• Proven history of consistently achieving sales targets, ideally in a virtual setting (Inside Sales).

• Capacity to understand and effectively communicate details of the product and service to

prospect customers, facilitating sales closure.

• Calm personality & capable of managing rejection professionally.

• Exceptional negotiation skills with an ability to resolve issues and address complaints.

• Team-oriented mindset with the capability to thrive in high-pressure environments.

Location - Powai

Salary - 6 LPA + Incentive