Customer Relationship Manager (Post-Order)

Respected Candidate

Hope all are doing well

I would like to inform you that currently we are hiring candidates for the position of Client Relationship Manager – Client Servicing (Post-Order)for our Organization. Our organization is dealing with Filtration manufacturing.

Position:Client Relationship Manager – Client Servicing (Post-Order)

Experience: 2-4

Location: Ahmedabad (must reside within 30–45 minutes of office)

Key Responsibilities:

• Handle customer orders from confirmation to delivery and payment.
• Coordinate with Planning, Production and Stores for dispatch schedules.
• Proactively update customers regarding dispatch, transporter and invoice details.
• Handle delivery issues, complaints and ensure timely resolution.
• Follow up with customers for outstanding payments and maintain collection records.
• Update order/payment status in ERP/CRM and prepare weekly reports.

Requirements:

• 2+ years of B2B customer service, order coordination, dispatch coordination or collections experience.
• Good communication and ability to handle difficult customer/payment calls.
• Good Hindi and English communication; Gujarati is an advantage.
• Good Excel knowledge, including basic receivables/ageing.
• Manufacturing/ERP experience and payment collection exposure will be an advantage.
• Ahmedabad candidates within approximately 40 minutes of the office preferred

If your profile is matching with the requirement & if you are interested for this job, please share your updated resume with details of your present salary, expected salary & notice period.

9726600281

[email protected]

Pay: ₹9,696.20 - ₹31,706.86 per month

Work Location: In person