Customer Representative

Behind every business is a team that depends on reliable technology to stay connected. KC Management Standards is hiring a full-time Customer Representative in Kansas City to introduce local businesses to AT&T Business solutions while building hands-on experience in communication, customer relationships, and professional sales.

As a Customer Representative, you'll become a knowledgeable point of contact for business customers exploring their telecommunications options. You'll learn how to explain AT&T Business products and services, answer questions, and make the sales experience easier to navigate. Every Customer Representative receives hands-on coaching while developing the confidence and product knowledge needed to succeed in an entry-level sales environment.

Responsibilities of the Customer Representative

• Introduce local businesses to AT&T Business wireless, connectivity, and communication solutions.
• Learn current products, services, and promotions to confidently support customer sales conversations.
• Speak directly with business owners and decision-makers about their current telecommunications needs.
• Answer questions about available options and explain product information in a clear, approachable way.
• Collaborate with other Customer Representative team members to share customer feedback and support daily goals.
• Identify customer priorities and recommend solutions that support successful sales outcomes.
• Guide interested businesses through the sales and enrollment process with accuracy and professionalism.
• Build positive relationships by creating a helpful experience before, during, and after each sales interaction.
• Continue developing as a Customer Representative through product education, coaching, and hands-on sales experience.

Qualifications of the Customer Representative

• Personable, professional, and comfortable communicating with new people.
• Strong listening skills and the ability to explain information clearly.
• Customer service, retail, hospitality, business, or sales experience is helpful but not required.
• Interested in learning about AT&T Business products and telecommunications.
• Dependable, organized, and receptive to coaching and feedback.
• Comfortable working toward individual and team sales goals.
• Motivated to grow professionally as a Customer Representative while gaining practical B2B experience.
• Able to maintain a positive, professional approach when working with businesses throughout Kansas City.

A Customer Representative helps make choosing business telecommunications solutions feel more straightforward and personal. If you're ready to strengthen your communication skills, gain real-world experience, and learn how professional sales works from the ground up, apply today to become our next Customer Representative with KC Management Standards.

Pay: $800.00 - $1,275.00 per week

Benefits:

• 401(k)
• Employee discount
• On-the-job training
• Opportunities for advancement
• Professional development assistance

Work Location: In person