Customer Response Team Leader-量测设备

该职位来源于猎聘 Introduction to the job China Customer Response Team (CRT) is a new established team for China program, it will take over CRT R&R from Taiwan D&E from Q4 2026. its mission is cover all China region HMI installed base and NPI system from D&E support perspective. Role and responsibilities

• Lead CRT team for HMI China field issue escalation solving.
• Further building up CRT competence.
• Closely collaboration with HMI field CS and TW DE.
• Work together with BJ D&E team to drive structure issue solving.
• Team management and daily operation. Education and experience
• Bachelor or Master degree(preferred) in engineering related field(Electrical Technology, Mechatronics, Mechanical Engineering, etc.)
• 5~10 years experience in HMI CS, GSC or D&E field, and deep understand e-Beam system and field situation. At least 3 years leadership role and experience. Skills 1. e-Beam inspection and metrology system knowledge.
• Matured leadership skills for small size team(10 FTE).
• Deep understand e-Beam tool field and customer situation.
• Good communication, coordination and stakeholder management skills.
• Motivated, pro-active, self-driven, and flexible.