S
Star Union Dai ichi Life Insurance (SUD Life)
Customer Retention Executive_Renewal
Skills
Compliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹425,000 / year
Location:
Contai, West Bengal, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
Key Responsibilities :
- Drive timely renewal premium collection to improve policy persistency
- Engage with customers through calls, reminders, and follow-ups for renewals
- Identify and address customer concerns to prevent policy lapsation
- Build strong customer relationships to enhance loyalty and retention
- Coordinate with internal teams for policy servicing and issue resolution
- Maintain accurate records and ensure compliance with regulatory guidelines
- Support cross-sell/up-sell opportunities where applicable
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