SIXT USA

Company Description Job Description
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $22.50.
YOUR ROLE AT SIXT
<ul>
<li>You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression</li>
<li>You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels</li>
<li>You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process</li>
<li>You promote additional SIXT products and services where applicable, turning every return into a brand experience</li>
<li>You identify and tag vehicles for maintenance and ensure they are moved to the correct location</li>
<li>You work in various weather conditions and are willing to take on additional tasks to support business needs</li>
</ul>
YOUR SKILLS MATTER
<ul>
<li>Education &amp; Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality</li>
<li>Licenses &amp; Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship</li>
<li>Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications</li>
<li>Work Hours &amp; Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane</li>
<li>Uniform &amp; Language You are willing to wear a company uniform and speaking other languages is a plus</li>
</ul>
WHAT WE OFFER
<ul>
<li>Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future</li>
<li>Paid Time Off &amp; Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays</li>
<li>Employee Assistance Program Access support whenever needed through our Employee Assistance Program</li>
<li>Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees</li>
<li>Uniform &amp; Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance</li>
</ul>
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Customer Return Agent (Dulles Airport)

Customer Return Agent (Dulles Airport)

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