Customer Sales Executive

Job Description Customer Sales Representative (Theater Fashion Brand)

Industry Knowledge

• Strong understanding of Fashion, Retail, and E-commerce.
• Preference for candidates with exposure to D2C (Direct-to-Consumer) Fashion/Retail Brands
• Interested candidates drop cv to 8796519054

Shift Timings

Operations Coverage: 09:00 AM 09:00 PM

Preferred Skills

• Customer service orientation.

• Sales and upselling skills.

• Strong interpersonal and problem-solving abilities.

• Comfortable handling both voice and non-voice interactions.

• Basic computer and CRM knowledge.Excellent spoken and written English.

• Versant Score: 5 or Above (Mandatory)

• Minimum Education: Graduate / Undergraduate

• Handle customer inquiries through calls, emails, and chats.

• Assist customers with product information, order support, and sales queries.

• Drive outbound sales and customer engagement activities.

• Deliver excellent customer experience while achieving sales targets.

• Maintain accurate customer records and follow-up activities.

• Coordinate with internal teams to resolve customer concerns.

• Promote products, offers, and brand initiatives.