Customer Sales Representative

Company: Emigrants

Location: DHA Phase 7, Karachi (On-site)

Department: Sales & Customer Success

Employment Type: Full-Time

About Emigrants

At Emigrants, we are dedicated to providing seamless processing and consulting solutions for our clients. We pride ourselves on delivering clear, reliable, and expert guidance. We are looking for a driven Customer Sales Representative to join our growing Karachi team and act as the first point of contact for our prospective clients.

Job Summary

We are seeking an energetic and results-oriented Customer Sales Representative who excels in a fast-paced environment. In this role, you will be responsible for engaging with potential clients, understanding their specific needs, and presenting the right solutions. The ideal candidate has a strong sales acumen, excellent communication skills, and a genuine desire to help clients navigate their options while achieving team revenue goals.

Key Responsibilities

• Lead Conversion: Handle inbound inquiries and conduct outbound calls to prospective clients, guiding them through our available services and closing sales.
• Client Consultation: Actively listen to customer needs, answer questions clearly, and recommend the most suitable processing or consulting packages.
• Target Achievement: Meet and consistently strive to exceed monthly sales quotas and key performance indicators (KPIs).
• Pipeline Management: Accurately track interactions, follow-ups, and sales progress using our internal CRM system.
• Relationship Building: Build trust and rapport with clients to ensure high satisfaction, generating positive word-of-mouth and future referrals.
• Market Knowledge: Maintain a deep, up-to-date understanding of Emigrants’ services, requirements, and industry trends to provide accurate information to clients.

Qualifications & Skills

• Experience: 1–3 years of proven experience in sales, telemarketing, or a customer-facing role.
• Communication: Exceptional verbal and written communication skills in both English and Urdu.
• Sales Acumen: Strong negotiation, persuasion, and closing skills with the resilience to handle objections effectively.
• Tech-Savvy: Proficiency with CRM software, MS Office, and standard workplace communication tools.
• Education: Minimum Bachelor’s degree (or equivalent practical experience).
• Traits: Self-motivated, highly organized, and capable of working independently as well as collaboratively within a team.

What We Offer

• Competitive base salary with an attractive, performance-based commission structure.
• Comprehensive training and ongoing professional development.
• A supportive, dynamic, and professional work environment in our DHA Phase 7 office.
• Clear pathways for career growth and internal advancement.

Pay: Rs25,000.00 - Rs80,000.00 per month

Work Location: In person