Customer Service (1-year contract)

• Manage orders, amendments, and returns.
• Follow up on delayed orders, L/C documents, and delivery status.
• Handling Import & Export shipment.
• Contacting Vendor, Warehouse, Logistic company for arranging delivery to customers.
• Monitoring customers’ shipment status.
• Manage orders, amendments, and returns.
• Follow up on delayed orders, L/C documents, and delivery status.
• Coordinate deliveries with the logistics team, external service providers, and customers.
• Prepare sales forecasts to support inventory planning and delivery reliability.
• Communicate proactively with customers regarding products, orders, and deliveries.
• Receive and handle customer complaints.
• Communicate investigation results and corrective actions and collect customer requirements and feedback for the relevant teams.

Qualification

• Bachelor’s degree in any related field.
• 2-5 years in the field of Import-export, sales coordinator or other related functions.
• Knowledge and experience in Customer Service, Supply Chain, or Logistic functions.
• Work experience in Freight forward, Logistics, or Shipping Company would be an advantage.
• Good command in English and computer skill.
• Good team-player with good attitude.
• Able to work under pressure

Benefit

• Provident fund, Travel allowance
• Health insurance, Life & accident insurance, Dental claim
• Support fund ex. Birthday, Marriage, Childbirth and Funeral
• Yearly Diligence allowance
• Company trip
• Bonus

Working days: Mon-Friday, 08:30-17:30

Contact:

K. Puriwat (HR)
Nagase (Thailand) Co., Ltd.

Address: No. 92 Central Park Offices, 10th Floor,
Unit No. LL**1007-1012**, Rama 4 Road,
Silom, Bangrak, BANGKOK 10500
Tel: [0-2825-7000 ext. 6208](tel:0-2825-7000 ext. 6208) / Fax: 0-2825-7110