Customer Service / Admin Assistant

About the role

Source & Supply Food Co' is seeking an experienced Customer Service / Admin Assistant to join our team in Penrose, Auckland. This is a full-time position where you will play a key role in supporting our customer service operations and overall administrative functions.

What you'll be doing

• Providing excellent customer service to our clients via phone and email
• Assist the sales team with customer orders and logistics enquires
• Responding to customer inquiries and resolving issues in a timely and professional manner
• Supporting the wider team with ad-hoc administrative projects as needed
• Handling general administrative tasks such as data entry, filing, and managing office supplies

What we're looking for

• At least 2 years of experience in a customer service or administrative assistant role
• Strong communication and interpersonal skills with the ability to build positive relationships with customers
• Excellent organisational and multitasking abilities with attention to detail
• Proficiency in using standard office software such as Microsoft Office suite
• A collaborative team player with a can-do attitude
• Familiarity with the food or freight industry is preferred but not essential

What we offer

• Competitive salary and onsite parking
• Ongoing training and professional development opportunities
• A friendly, supportive office environment

About us

Source & Supply Food Co' is a leading provider of high-quality food products to retailers and foodservice businesses across New Zealand. With a reputation for excellence, we pride ourselves on our responsive customer service and innovative product offering. Join our growing team and be a part of our continued success.

Apply now to become our next Customer Service / Admin Assistant!