C
CEBU GENERAL SERVICES INC.
Customer Service Admin Assistant
1 month ago
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Important information
Contract type:
Permanent
Salary:
₱216,000 – ₱300,000 / year
Location:
Makati City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
1 October 2026
What they need
- Assist customers with inquiries, requests, and concerns.
- Answer phone calls, emails, and other customer communications.
- Process customer orders, requests, and service transactions.
- Maintain and update customer records and databases.
- Prepare reports, documents, and administrative forms.
- Coordinate with internal departments to resolve customer concerns.
- Monitor and follow up on pending requests and transactions.
- Schedule appointments and coordinate customer service activities.
- Handle filing, encoding, and other administrative tasks.
- Ensure accurate and timely processing of customer information.
- Provide professional, courteous, and efficient customer service.
- Support the customer service team with daily administrative operations.
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