Customer Service Admin

We are looking for a Customer Service Admin to support day-to-day administrative and customer-facing operations for a manufacturing organization in Louisville, Kentucky. This contract position is ideal for someone who is highly organized, attentive to detail, and comfortable managing time-sensitive information across multiple systems. The person in this role will help ensure customer and product records remain accurate while coordinating order-related documentation and responding to requests from both internal teams and external contacts.

Responsibilities:

• Maintain accurate customer, product, and order information by updating records across multiple databases, documents, and business platforms.

• Coordinate the timely preparation and distribution of orders, shipping details, invoices, samples, schedules, and other critical communications with a high level of accuracy.

• Respond to questions and service requests from customers and internal departments in a clear, solution-focused manner.

• Partner with cross-functional team members to investigate discrepancies, resolve issues, and keep transactions moving on schedule.

• Support ongoing relationship management by delivering dependable service to both internal stakeholders and external customers.

• Research account, product, or order-related information and provide clear updates or documentation as needed.

• Assist with administrative projects and contribute to additional operational tasks based on business priorities.

• High school diploma required; additional college coursework is preferred.

• At least two years of experience in an office, administrative, or other structured work environment.

• Strong working knowledge of Microsoft Office applications.

• Demonstrated accuracy in data entry and document handling.

• Excellent written and verbal communication skills with the ability to interact effectively with a variety of audiences.

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

• Self-motivated and collaborative, with the ability to work independently and as part of a team.

• Strong attention to detail, sound problem-solving ability, and effective interpersonal skills.

TalentMatch ®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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