Customer Service (Admin / Coordinator)

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customers
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Good interpersonal and communication skills
• Positive work attitude, self-driven, independent, team player with strong service mindset
• Ability to work independently as well as part of a team.
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Job Details:

• Salary Range: $2200 - $2500
• Location: Kaki Bukit, Shun Li Industrial Park
• Working Days: 5 days a week, off 2 days per week （Working schedule includes rotating rest days, which may not be on weekends）
• On the job training is provided

Available Shift Options:

• Rotating Morning & Afternoon Shift
  (7:00am–4:00pm / 1:30pm–10:30pm)

• Permanent Night Shift
  (10:00pm–7:00am)
  Night shift allowance provided

JE Human Resources Pte Ltd (21C0627)
Goh Kheng Joo (Reg No. R1660691)