Customer Service Administrator Apprentice

GPC Industries Ltd

Location: Spilsby, Lincolnshire
Hours: Full Time
Salary: Apprenticeship Rate (with progression opportunities)

Start Your Career with GPC Industries

GPC Industries is looking for a friendly, enthusiastic, and motivated Customer Service Administrator Apprentice to join our busy office team. This is an excellent opportunity for someone looking to begin their career in administration and customer service while gaining a recognised qualification and valuable workplace experience.

You will become an important part of our team, supporting customers, distributors, and colleagues while developing a wide range of office and communication skills.

What You'll Be Doing

• Answering telephone calls and directing enquiries.
• Responding to customer emails professionally and efficiently.
• Processing customer orders and updating internal systems.
• Supporting the sales and customer service teams with administrative tasks.
• Maintaining accurate customer records and filing systems.
• Liaising with customers regarding delivery schedules and order updates.
• Assisting with quotations, invoices, and general office administration.
• Building positive relationships with customers and colleagues.

What We're Looking For

We are looking for someone who:

• Has a positive and professional attitude.
• Enjoys communicating with people.
• Is organised and able to manage their time effectively.
• Has good attention to detail.
• Is willing to learn and develop new skills.
• Has basic IT skills, including Microsoft Office.
• Has GCSEs (or equivalent) in English and Maths, or is willing to work towards achieving them as part of the apprenticeship.

What We Offer

• A recognised Customer Service or Business Administration Apprenticeship qualification.
• Full training and support from experienced colleagues.
• Hands-on experience in a professional office environment.
• Opportunities to develop your skills and progress within the business.
• Friendly and supportive team culture.
• Potential for a permanent position upon successful completion of the apprenticeship.

About GPC Industries

GPC Industries is a leading manufacturer and supplier of workplace products, serving customers throughout the UK and Ireland. We pride ourselves on delivering excellent customer service, quality products, and maintaining strong relationships with our customers and distributors.

How to Apply

To apply, please send your CV and a brief covering email explaining why you are interested in the role to [insert email address].

Join GPC Industries and take your first step towards a rewarding career in customer service and administration.

Pay: £8.00-£10.40 per hour

Expected hours: 37.0 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person