Customer Service Administrator

*****NO AGENCIES*****

We’re excited to announce that our company is entering a new chapter following our ongoing acquisition by a major organisation . As part of this transition, we’re expanding our team and investing in new opportunities for growth and innovation.

This is an exciting time to join us — you'll be part of a dedicated Team in Carmarthen with the backing of an established organization, offering both stability and the chance to help shape our future direction.

We are currently recruiting for a Customer Service Administrator to provide support to our growing sales department within the organisation.

The right candidate will have excellent organisational skills and attention to detail. You must be flexible with a "can do" attitude with the work provided or asked of you and be customer focused.

Duties will include:

• Communication with customers and vendors via telephone and email
• Liaise with internal departments
• Carrying out pre-acceptance of waste
• Generate and send quotations
• Managing diaries and appointments
• Sales canvassing work
• Preparing schedules and reports to meet deadlines for contacts, managers and directors as requested
• Other general administrative duties as and when required
• Answering the telephone and emails
• Updating CRM packages

The candidate is likely to have:

• Exeptional customer service skills
• Outstanding attention to accuracy and detail
• Excellent communication skills
• The ability to prioritise workloads and work to deadlines
• Flexibility to meet changing priorities, and remain calm under pressure
• Admin experience and experience with Microsoft packages

The hours will be between 8am and 5pm, however, as part of the team you will be expected to cover other admin shifts during periods of sickness and annual leave.

Salary: £26,906.28 per year

Job Types: Full-time, Permanent

Benefits:

• Company pension
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• GCSE or equivalent

Experience:

• microsoft word and excel: 1 year (required)
• Administration: 1 year (required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £26,906.28 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Store discount

Work Location: In person