Customer Service Advisor

Manchester | Full-Time | Entry Level | Immediate Opportunities

PEOPLE SKILLS? PUT THEM TO WORK.

We're building our Manchester team and looking for approachable, motivated people who enjoy helping customers, solving everyday problems, and working with others.

This is a customer-interacting role where you'll gain practical experience from the start, receive training, and have the opportunity to develop into more senior positions.

A ROLE WITH VARIETY

No two conversations are exactly the same. You'll:

• Interact directly with customers throughout the day.
• Listen carefully and understand what each customer needs.
• Respond to enquiries with clear and helpful information.
• Handle routine questions and resolve straightforward concerns.
• Build positive customer relationships through professional communication.
• Support customer engagement and promotional activities.
• Keep customer records and information accurate.
• Work closely with colleagues to maintain a strong service experience.
• Share useful customer feedback with the wider team.
• Develop your skills and take on greater responsibility over time.

WHAT MATTERS TO US

We're not expecting you to know everything already.

You could be a great fit if you're:

• Friendly, confident, and comfortable meeting new people.
• A good listener and clear communicator.
• Patient and professional when dealing with different situations.
• Reliable and organised.
• Positive and willing to learn.
• Comfortable working as part of a team.
• Interested in building a longer-term career.

No previous experience is required. Experience in customer service, retail, hospitality, sales, events, or other customer-interacting roles is welcome but not essential. Full training will be provided.

WHAT YOU'LL GET

• Competitive pay.
• Performance-based bonus opportunities.
• Full training and ongoing coaching.
• Mentoring from experienced team members and managers.
• Practical customer service experience.
• Development opportunities.
• Recognition and reward programmes.
• Team activities and networking opportunities.
• Opportunities to progress into more senior roles.

WHERE CAN YOU GO FROM HERE?

Start by learning the fundamentals of excellent customer service.

Then build your confidence, take on more responsibility, and explore opportunities across Customer Experience, Sales, Team Leadership, Business Development, Operations, and Management.

READY FOR A FRESH START?

If you're looking for an entry-level opportunity where you can work with people, develop valuable skills, and build towards your next career step, we'd like to hear from you.

Apply today for the Customer Service Advisor position in Manchester.

We are an equal opportunity employer and welcome applications from people of all backgrounds. Hiring decisions are based on skills, qualifications, and business needs.

Pay: From £15.00 per hour

Benefits:

• Company events
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person