Customer Service Advisor

As a Customer Service Advisor, your main responsibility will be to connect with customers and understand their needs by building trust and delivering real value. As part of our team, you’ll be joining a supportive and forward-thinking environment where your contributions truly matter.

We’re on the lookout for a Customer Service Advisor who’s passionate about creating outstanding experiences for our customers while helping us continue to grow and thrive.

This position is ideal for individuals who excel in customer-focused environments, enjoy engaging with diverse people, and have a knack for building strong relationships quickly. If you’re passionate about helping others and driven by results, this is the perfect opportunity for you.

Who We’re Looking For

• A natural communicator who enjoys engaging with people in person.
• Excellent interpersonal skills, with the ability to build quick connections with customers.
• ⁠Comfortable working in a fast-paced, face-to-face environment.
• Self-motivated and independent, while also being a strong team player.
• ⁠Willingness to work flexible hours, including evenings and weekends, based on customer availability.

Key Responsibilities

• Customer Interaction: Communicate with customers in a friendly and professional manner, responding to inquiries and delivering outstanding support.
• Industry Awareness: Stay informed about our products, services, and market trends to provide knowledgeable recommendations.
• Seamless Transactions: Handle transactions with accuracy and efficiency, ensuring a smooth experience for every customer.
• Commitment to Excellence: Maintain our high standards of customer service, creating positive interactions at every opportunity.

What We Offer

• Supportive Team Environment: Join a supportive and collaborative team dedicated to your success.
• Flexible Work Culture: Embrace a flexible working culture.
• Career Progression: Explore opportunities for career advancement and personal growth within our organisation.
• Comprehensive Training and Mentorship: Access full training and mentorship programs designed to equip you with the skills and knowledge needed to thrive in your role.
• Weekly Team Building and Social Activities: Participate in weekly team-building exercises and social activities designed to foster strong bonds and a positive work environment.

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

• Company events
• On-site parking

Work Location: In person