Customer Service Advisor

Job Overview

We are a growing fuel company seeking a confident and eager individual to join our team. This role is central to ensuring smooth day-to-day operations, from managing fuel orders to liaising with customers and suppliers. The successful candidate will play a key part in delivering excellent service, supporting the sales team, and contributing to the ongoing success of the business.

Key Responsibilities

• Fuel Order Management: Process and manage fuel orders efficiently, ensuring accuracy and timely delivery.
• Customer & Supplier Communication: Act as a primary contact for queries, maintaining professional and effective communication.
• Collaboration: Work closely with management and the sales team to coordinate activities and drive success.
• Supply Chain Management: Monitor and maintain stock levels, ensuring supply and delivery schedules are met.
• Inbox Management: Manage shared inboxes, responding promptly to customer and supplier emails.
• General Administration: Carry out ad hoc administrative tasks to support smooth business operations.

Skills & Attributes

• Confident communicator with excellent interpersonal skills.
• Eager and proactive approach to work, with a strong team spirit.
• Highly organised with strong attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience in a similar role

What We Offer

• Competitive salary of £27,000 – £30,000 (based on experience).
• Supportive team environment with opportunities to grow and learn.
• Free Parking, must have your own transport due to location
• Office based in newly refurbished modern offices
• Monday to Friday, 8.30am – 5.30pm.

Job Type: Full-time

Pay: £27,000.00-£30,000.00 per year

Work Location: In person