Customer Service Agent

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Compensation:

41000-60000

Responsibilities:

• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Work closely with the sales lead to stay up-to-date on service and product knowledge
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
• Maintain customer accounts and update with new account information as needed
• Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

Qualifications:

• Excellent active listening, interpersonal, and communication skills
• Experience working in a customer-oriented atmosphere
• High school graduate, G.E.D. recipient, or equivalent

About Company

A customer-focused organization dedicated to delivering exceptional service and support to clients. The company values professionalism, effective communication, and problem-solving while fostering positive customer relationships. Employees work collaboratively to assist customers, resolve inquiries, process transactions, and ensure a high level of customer satisfaction through timely and accurate service.