Customer Service Agent

Key Responsibilities:

Handle customer inquiries, explain product rules, assist with the application process, and manage basic issues and complaints. The core objective is to improve customer experience, ensure accurate information delivery, and support smooth business operations.

Qualifications & Requirements:

• Experience in customer service, call center, support, or helpdesk roles is preferred.
• Strong communication skills, patience, and emotional resilience.
• Able to handle repetitive inquiries and basic customer complaints professionally.
• Service-oriented with good process awareness and attention to detail.
• Skilled in maintaining accurate records and documentation.
• Senior High School graduate or above.
• Fresh Graduates are welcome to apply. Training will be provided.
• Able to communicate effectively in English when handling customer inquiries and providing explanations.
• Previous experience in customer service, support, or customer-facing roles is an advantage.
• Basic computer skills, including updating system records and organizing information.
• Willing to perform repetitive tasks and work under onsite management.
• Available to work either a shifting schedule

Pay: Php20,000.00 - Php24,000.00 per month

Work Location: In person