Customer Service Agent (English) | Teleperformance

About the Role Teleperformance, a global leader in customer experience and BPO, is hiring Customer Service Agents to join its team in New Cairo. If you have good English and want to start or grow your career in an international environment, this is a strong opportunity. Key Responsibilities - Handle inbound and outbound calls with international customers - Resolve inquiries and complaints professionally and politely - Provide accurate information about products and services - Maintain quality and performance standards - Document customer interactions accurately Requirements - Good command of English (B1+ level) - Excellent communication and listening skills - Ability to work rotational shifts - University graduate - No prior experience required, full training is provided Compensation & Benefits - Salary up to EGP 19,500 net (based on English level) - Paid training - Full medical and social insurance - Transportation across Cairo and Giza (door-to-door for female employees after 10 PM) - Gym access - Career development opportunities with a global BPO leader Working Conditions - Rotational shifts (9 hours, including a 1-hour break) Location New Cairo (Qattamya), Cairo How to Apply Apply directly through LinkedIn or send your CV via WhatsApp: https://wa.me/201201908362

Pay: E£19,500.00 - E£21,000.00 per month

Work Location: On the road