Customer Service and Admin Assistant

To meet our business expansion, we are looking for a suitable candidate for our new headcount of Customer Service/Admin Assistant.

Key responsibilities:

• Be the first point of contact for incoming calls, provide excellent customer service to customers
• Attend to the needs of customers professionally and efficiently and relay their enquires to the suitable departments for assistance
• Provide administrative support to daily operations including coordination of regular meetings
• Manage reception duties
• Provide secretarial support to senior management as necessary

Requirements:

• Associate degree or above in relevant disciplines
• 1-2 years of work experience
• Customer service oriented with excellent communication skills
• Fluent Cantonese and Mandarin, good English
• Familiar with Microsoft Word, Excel and PowerPoint, as well as AI
• Pleasant personality and positive attitude essential

Benefits

• Medical insurance
• Discretionary bonus

Applicants not invited for interview six weeks from the date of application may consider their applications unsuccessful.

We are an equal opportunity employer. All information collected will be used for recruitment purpose only.