Customer Service and Admin Assistant

Customer Service & Admin Assistant (Makati & Pampanga)

About the Role

Join our dynamic team at AMS Global, a leading Australian education and migration consultancy with offices across the globe.

We are looking for a proactive, organized, and customer-focused Customer Service & Admin Assistant to support our growing operations. This role is ideal for someone who enjoys interacting with people while ensuring smooth day-to-day administrative processes.

Successful applicants will be assigned to either our Makati City or Angles City, Pampanga office.

Key Responsibilities

1. Welcome clients and visitors in a professional and friendly manner.
2. Handle phone calls, emails, and general customer inquiries.
3. Schedule appointments and coordinate client bookings.
4. Prepare, organize, and maintain documents and records.
5. Provide administrative support to the team.
6. Assist with office coordination and daily operational tasks.
7. Ensure client information is handled accurately and confidentially.
8. Perform other administrative duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Hospitality Management, or any related field.
• Previous experience in customer service, reception, or administrative support is an advantage.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Detail-oriented, dependable, and able to work independently.
• Positive attitude with a strong commitment to providing excellent customer service.

Why Join us

We believe our people are our greatest asset.

When you join us, you'll enjoy:

• A supportive and collaborative work environment
• Career growth and development opportunities
• Competitive compensation and employee benefits
• Exposure to an international education consultancy
• The opportunity to make a meaningful impact by helping students achieve their study-abroad goals

Work Location: Makati City or Angeles City, Pampanga

About us

AMSBB Group is an established international education consultancy dedicated to helping students pursue educational opportunities abroad. With offices across multiple countries, we provide professional guidance and support throughout every stage of the student journey.

If you're passionate about customer service and administration and want to build your career with a growing international organization, we'd love to meet you!

Apply now to join our team and be a part of our exciting journey!