Customer Service & Administration Officer

We are currently seeking a Customer Service and Administrative Assistant to join an organisation based in Melbourne CBD. This is a 3-month temporary opportunity, with the potential for extension depending on business needs and your performance in the role.

You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.

Key Details:

• 3-month temporary contract with potential for extension
• Full-time hours across Monday to Friday, general business hours
• $36.82 per hour + super (paid weekly)
• Melbourne CBD location with hybrid flexibility (3 days WFH, 2 days in office) Starting ASAP!

Key Responsibilities:

• Manage shared email inboxes
• Handle inbound and outbound customer calls as required
• Perform accurate data entry and maintain CRM records
• Process documentation and maintain electronic filing systems

About You:
To be successful in this role, you will have:

• Previous experience in an office-based customer service and administrative role
• Strong written and verbal communication skills
• Excellent attention to detail and organisational skills
• Confidence working across multiple systems and the ability to learn new technologies quickly

Ready to start immediately? APPLY NOW or email/call Georgina @ SMAART Recruitment on [email protected]/0431293145 if you have further questions.