Customer Service and Client Care

🐾 Customer Service & Client Care Position

Murray Bridge Veterinary Clinic

Are you a people person who loves helping others, thrives in a busy environment and would enjoy working in the veterinary industry — but don’t necessarily want a clinical nursing role?

Murray Bridge Veterinary Clinic is looking for a Customer Service & Client Care team member to join our friendly and supportive team.

This is a fantastic opportunity for someone who has excellent communication skills, is compassionate and empathetic, and can stay calm and think quickly when things get busy.

About the role

You will be an important part of our front-of-house team, helping to create a positive experience for our clients and their pets from the moment they contact us.

The position includes:

• Client reception and customer service
• Answering phones and responding to client enquiries
• Booking and coordinating appointments
• Supporting clients through sometimes difficult and emotional situations
• Liaising with our veterinary nurses and vets
• General administration and client communication
• Working as part of a busy, fast-paced veterinary team

You don't need to be a qualified veterinary nurse.
We are happy to provide on-the-job training and education about the veterinary industry for the right person.

We're looking for someone who is:

• 🐾 Compassionate, empathetic and genuinely enjoys helping people
• 💬 An excellent communicator
• 🧠 A fast thinker who can problem-solve on the go
• 💪 Calm and confident under pressure
• ❤️ Comfortable having difficult or sensitive conversations with clients
• 🤝 A team player who enjoys working collaboratively
• 📋 Organised, reliable and able to multitask
• 😊 Friendly, approachable and professional
• 🐶 Passionate about animals and interested in the veterinary industry

Hours & opportunities

Part-time: 3 days per week + Saturday morning on a rotating roster
Approximately 58 hours per fortnight

Full-time: May also be available for the right person.

For the right candidate, there may also be future opportunities to grow within the clinic, including developing into a consultation nurse role or other areas of the veterinary industry, depending on your skills, interests and career goals.

Why join us?

We pride ourselves on having a supportive, friendly and collaborative team environment. We hold regular team meetings and value communication, teamwork and continued development.

If you're looking for a role where no two days are the same, you can build your knowledge of an exciting industry and be part of a team that genuinely cares about clients, patients and each other — we'd love to hear from you.

🐾 Immediate start available

Come and join us in an exciting and rewarding industry!

📍 Murray Bridge Veterinary Clinic
📩 Apply now with your resume and a short cover letter telling us a little about yourself and why you think you'd be a great fit for our team.