CUSTOMER SERVICE & DISPATCH OFFICER

Customer Service & Dispatch Officer

Are you a people person with strong computer skills who can keep multiple plates spinning at once? Do you thrive in a fast paced environment where no two days are the same?

Our client is seeking a reliable and customer-focused Customer Service & Dispatch Officer to join their busy operations team in Carrington. This short-term opportunity for approximately 3 months is perfect for someone who enjoys being at the centre of the action, coordinating schedules, supporting customers, and helping keep operations running smoothly.

Key Responsibilities

• Coordinate daily transport schedules and driver allocations
• Maintain accurate records using transport management and computer systems
• Liaise with customers regarding delivery times, enquiries, and service issues
• Communicate with drivers and warehouse staff to ensure smooth operations
• Monitor deliveries and resolve scheduling issues in real time
• Keep calm, stay organised, and help solve the occasional logistics puzzle

About You

• Confident using computers, Microsoft Office and scheduling systems
• Excellent communication and customer service skills
• Able to multitask and prioritise in a fast-paced environment
• Strong attention to detail and problem-solving ability
• Previous experience in dispatch, logistics, customer service or administration is highly regarded
• Available to commence immediately
• Enjoy working with people and can have a laugh while getting the job done

Hours

• Monday to Friday
• 8 to 10 hour shifts
• Some flexibility may be required during peak periods

Why You'll Enjoy This Role

• Immediate start
• Full-time hours
• Supportive and friendly team environment
• A role where your organisation and communication skills genuinely make a difference
• Plenty of variety to keep the day moving

If you're a confident communicator with strong administration and coordination skills, enjoy working with customers, and can hit the ground running, we'd love to hear from you.

Apply now and bring your positive attitude, organisational skills, and customer service expertise to a team that values getting the job done right while enjoying the journey along the way.

Who we are

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, APPLY now.

To learn more about working with Programmed, we encourage you to visit our website