Customer Service & Office Coordinator

About the Opportunity

Do you enjoy keeping things organized, helping people, and being part of an energetic team? Unlimited Performance is looking for a dependable, personable, and organized individual to help keep our front office running smoothly while supporting our growing youth programs.

We are a youth fitness facility offering ninja-style obstacle training, beginner tumbling, and special events throughout the year. From welcoming families and coordinating schedules to helping create memorable experiences for young athletes, this position offers a combination of office work, customer interaction, and opportunities to get involved in our programs.

Previous experience working with kids is a plus, but a positive attitude, willingness to learn, and strong organizational skills are equally important.

What You'll Do

Office Administration & Organization

• Coordinate daily front office activities and help maintain an organized, welcoming workspace.
• Answer incoming calls, respond to questions, and greet families and visitors.
• Enter information accurately, update records, and maintain digital and paper files.
• Assist with scheduling, calendars, appointments, and general office coordination.
• Prepare documents, correspondence, and other administrative materials.
• Use Microsoft Office and Google Workspace to manage information and complete daily tasks.

Customer Service & Team Support

• Provide friendly, professional assistance to parents, clients, and prospective customers.
• Help address customer questions and resolve routine concerns.
• Communicate effectively with team members to support daily operations.
• Help ensure families have a positive experience from their first interaction with our facility.

Youth Programs & Special Events

• Assist with or learn to coach beginner ninja-style obstacle classes and introductory tumbling sessions.
• Help coordinate birthday parties, summer camps, and special youth fitness events.
• Contribute to a fun, encouraging, and safe environment for children.
• Support other programs and activities as needed.What We're Looking For
• Strong organizational skills and the ability to prioritize multiple responsibilities.
• Clear, professional communication skills and a friendly approach to customer service.
• Comfort using computers, learning new software, and working with digital records.
• Accurate data entry and attention to detail.
• Professional phone etiquette and the ability to communicate with families and customers.
• Familiarity with Microsoft Office, Google Workspace, and/or QuickBooks is helpful.
• Previous administrative, clerical, or customer service experience is beneficial but not required.
• Experience working with children, coaching, tumbling, or youth sports is a plus.
• A reliable, team-oriented attitude and willingness to learn new skills.

Why Join Unlimited Performance?

This is an opportunity to work in a welcoming, active environment where no two days have to look exactly alike. You'll play an important role in helping our facility operate efficiently while supporting programs that encourage children to build confidence, develop skills, and stay active.

If you enjoy organization, working with people, and being part of a team that makes a difference in children's lives, we'd love to hear from you.

Job Type: Part-time
Work Location: In person

Pay: $19.00 - $25.00 per hour

Expected hours: 15.0 – 30.0 per week

Work Location: In person