Customer Service & Operations Administrator

• Monday - Friday, 30hrs per week
• Great part time hours
• Small friendly team environment

We’re recruiting for a well-established Hamilton business looking for an experienced customer service administrator to become a key part of their small, friendly team.

This is a varied, hands-on role where you’ll be the link between customers, suppliers, the business owners and a busy team of tradies. Keeping jobs organised and the day-to-day operation running smoothly.

What you’ll be doing

• Answering customer enquiries by phone and email
• Booking jobs and coordinating schedules
• Maintaining job and work-in-progress information
• Managing administration and invoicing through an online client portal
• Ordering materials and liaising with suppliers
• Providing general administration support to the wider team

There’s also scope to get involved in health & safety administration and online marketing as the role develops.

About you

You’ll be friendly, organised and practical, with previous administration or coordination experience and the confidence to juggle customers, schedules and changing priorities. Strong communication, attention to detail and computer skills are important, along with the confidence to work alongside and coordinate a team of tradies. Experience in the trades or construction sector would be useful but isn’t essential – full training and support will be provided.

Based in Hamilton, the hours are approximately 9.00am - 3.30pm, Monday to Friday, with some flexibility around start and finish times.

If you’re looking for a varied role where you can take ownership and become a valued part of a close-knit team, we’d love to hear from you.