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Customer Service & Operations Executive

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Onsite

Customer Service & Operations Executive

FASTER EXPRESS AND CARGO

Customer Service & Operations Executive

14 days ago

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Important information


Contract type:

Permanent

Location:

Ras Al-Khaimah - Ras Al Khaimah - United Arab Emirates

Work mode:

Onsite

Published on:

12 October 2026

What they need


Key Responsibilities

  • Handle customer inquiries, complaints, and shipment updates professionally.
  • Coordinate daily logistics operations and ensure timely deliveries.
  • Monitor shipments and follow up on pending tasks.
  • Identify problems and take prompt action to resolve them.
  • Communicate effectively with customers, drivers, and internal teams.
  • Maintain accurate documentation and operational records.

Requirements

  • Responsible, reliable, and well-organized.
  • Good communication and problem-solving skills.
  • Proactive, detail-oriented, and able to work under pressure.
  • Strong follow-up skills and a positive attitude.
  • Previous logistics or customer service experience is an advantage.

Key Qualities: Responsibility, accountability, problem-solving, good communication, teamwork, and customer focus.

Pay: AED2,000.00 - AED3,000.00 per month

Work Location: In person

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